Resolved -
We have been monitoring this since last night and cannot see any more accidental logouts.
Jun 26, 10:23 CEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 25, 18:23 CEST
Update -
We are continuing to work on a fix for this issue.
Jun 25, 17:26 CEST
Identified -
The issue has been identified and a fix is being implemented.
Jun 25, 16:47 CEST
Update -
We are continuing to investigate this issue.
Jun 25, 16:12 CEST
Update -
We are continuing to investigate this issue.
Jun 25, 15:17 CEST
Investigating -
The problem still appears for some users, we are continuing investigation.
Jun 25, 14:45 CEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 25, 13:41 CEST
Update -
We are continuing to investigate this issue.
Jun 25, 13:26 CEST
Update -
We are continuing to investigate this issue.
Jun 25, 12:55 CEST
Update -
We are continuing to investigate this issue.
Jun 25, 12:13 CEST
Update -
We are now reintroducing the updated design and we will continue to investigate the root cause of your users being logged out.
Jun 25, 11:41 CEST
Update -
To ensure a stable experience for our users, we are now temporarily pausing the updated design.
We are currently reviewing certain aspects of the functionality and will provide more information as soon as possible.
If your users are using the updated design they will be sent back to the current design on refresh.
Jun 25, 11:00 CEST
Update -
We are continuing to investigate this issue.
Jun 25, 10:39 CEST
Investigating -
We are currently investigating this issue.
Jun 25, 10:08 CEST